RETURN POLICY OF SENTRY GUARD LLC

All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email info@sentryguardproducts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the following address:

Sentry Guard LLC
Attn: Returns
1545 NE 138st St
North Miami, FL 33161

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 7  days from the receipt of your item to process. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. 

EXCEPTIONS

For defective or damaged products, please contact us via email to arrange a refund or exchange.

Please Note

  • A 15% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@sentryguardproducts.com